Support

Support is our main product

We do whatever it takes to keep your systems running smoothly so you can concentrate on running your business. If needed we will arrange to do maintenance and installations after your business hours to help you optimize productivity. By building in redundancy and keeping your systems up to date we avoid costly downtime and repairs. If we can solve a problem on the phone or by remote access we will. If we need to be onsite we try to get you back running the same day. We also provide answers for your staff regarding software that is running. If we don’t know the answer we will research the problem until we find an answer. We help you plan for the future. We make recommendations for equipment replacement in advance and let you know about estimated cost to help you budget and prevent unexpected costs. We maintain loaner equipment for the rare occasion that we need to order parts. The goal is always to keep your business running. Our staff is available Monday - Friday 7AM to 4PM - After hours - night and weekend support is available for emergencies